Shipping & Returns
Shipping
The Suit Concierge ships to all major cities and provides FREE WORLDWIDE SHIPPING for all orders above $200. For orders under $200, there is a $30 flat rate shipping charge.
As all of our garments are made from scratch, orders will arrive approximately 3-4 weeks from when the order is placed and confirmed. If you require your order for a specific date, please contact us and we will determine whether we are able to work within the timeframe you have.
Returns
Tailored garments are based on the client’s design requirements and measurements and therefore we are unable to accept returns if you change your mind. We do however, stand by the quality and craftsmanship of our garments, and will work with you to correct any alterations required or faults in the garment(s).
To return a garment that requires alterations, please post it to the following address with your name clearly marked on it:
Attention
The Suit Concierge
214 Bridge Road, Richmond
Victoria, 3000
Australia